Superior Customer Service

At Matter, we take pride in offering exceptional, solution-driven customer service every step of the way. Whether you need precise flooring quotes, real-time stock checks, or reliable order updates, our team is committed to helping you make informed decisions and ensuring your project's success from consultation to installation and beyond.

Requesting a Quote with Ease

• Visit www.mattersurfaces.com and explore our flooring collections.
• Use the online quote form, or contact our expert consultants for personalized assistance.
• Provide key details: project size, flooring preferences, delivery location, and timeline.

Check Real-Time Stock Availability

• Browse product pages for live inventory updates.
• Chat with our customer support team for up-to-the-minute stock checks.
• Request alternative recommendations for quick-ship or specialty flooring solutions.

Track Your Order Seamlessly

• Access your order status via your online account dashboard.
• Receive notifications on order processing and delivery milestones.
• Contact our customer care team anytime for support or updates.

Continuous Support for Your Flooring Needs

Matter is dedicated to delivering unbeatable customer service, from your initial quote through final installation. Our responsive experts ensure you always have the information and support needed to achieve beautiful, functional spaces. Rely on us for guidance, updates, and tailored flooring solutions that keep your projects on track.