Reviewing your flooring estimate is a crucial step before moving forward with your project. At Matter, we’re committed to ensuring your confidence in every order, from understanding costs to verifying product selections. This guide will walk you through how to interpret your submitted estimate, so you can proceed with certainty and clarity.
Locate Your Flooring Estimate
Estimates from Matter are usually sent to your email address after your initial inquiry. Check your inbox for a message with the subject line “Your Flooring Estimate.” If you do not see it, please check your spam or junk folder, or contact your Matter sales representative directly for assistance.
Examine Key Estimate Details
- Product descriptions and specifications to ensure they meet your needs
- Quantities and sizes to match your project measurements
- Unit and total prices for full transparency on costs
- Estimated lead times and delivery details
Verify Availability and Terms
Confirm that all listed products are currently available for order. Double-check payment terms, return policies, and delivery schedules. For clarification or changes, contact your Matter representative immediately so adjustments can be made before you approve the estimate or place your order.
Approve or Request Adjustments
- If correct, reply to the estimate email noting your approval.
- If changes are needed, specify required updates and submit them to your sales representative.
- Ask further questions if anything is unclear before confirming the order.
Next Steps After Reviewing Your Estimate
Taking time to thoroughly review your flooring estimate ensures your complete satisfaction. Matter’s support team is always available to clarify details or make changes before you approve. Once you confirm, we’ll process your order and update you on delivery timelines so your commercial flooring project proceeds smoothly.
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