How to Place an Order with Matter

Placing an order for commercial flooring with Matter is straightforward and designed to meet your project requirements efficiently. Whether you’re seeking luxury vinyl, carpet tiles, or specialized surface coverings, our order process ensures you get the best-fit solution on time. This guide explains each stage, so you can order with confidence and clarity.

Gathering Product Details and Measurements

Start by identifying products you’re interested in, using our website or consulting with a Matter specialist. Record product names, codes, colors, and finishes. Measure your space accurately, or request our measurement service for complex projects. These details help us provide precise quotes and recommend product availability.

Requesting a Quote

1. Visit mattersurfaces.com or contact your account specialist.
2. Provide your product selections, area measurements, and project location.
3. Specify any required installation or customization services.
4. Receive a comprehensive quote via email, phone, or your online account.

Checking Stock and Availability

Stock checks are critical to avoid project delays. Our specialists confirm inventory before finalizing your order. You can inquire about product lead times, backorders, and alternatives if needed. Contact us at any point for the most up-to-date availability on your preferred flooring solutions.

Placing and Tracking Your Order

1. Approve your quote and confirm project details with your account representative.
2. Submit a purchase order or payment, as required.
3. Receive order confirmation and estimated delivery timeline.
4. Track your order status via our online portal or through your designated contact.

Conclusion: Seamless Ordering with Matter

Matter is committed to delivering high-quality flooring solutions with an ordering process that’s transparent and efficient. From initial inquiry to final installation, our team supports you every step of the way. If you need assistance, contact your dedicated Matter specialist for prompt, knowledgeable support. Let us simplify your flooring journey.