How do I track my shipment or get a status update?

For order updates, contact Customer Care:

• Email Us: [e-mail]
• Call Us: 1-800-628-7462
• Use our online Contact Us Form (Matter Surfaces: https://mattersurfaces.com/contact; Mats Inc. https://matsinc.com/contact)
• Chat: use the chat box in the lower right-hand corner

Customer Care is available Monday to Friday from 8 a.m. to 5 p.m., ET